NCT lookup

Pull any trial record directly from ClinicalTrials.gov.

Virtual White Boards for Patient Satisfaction

CompletedNA

Sponsor: Brigham and Women's Hospital

Conditions: Satisfaction, Patient, Covid19, Emergencies, Satisfaction, Information Disclosure

Interventions: e-ink screen, Treatment as usual

Countries: United States

Communication with patients on their clinical status is important in delivering care in the emergency department. During times of high volume or complex patients, there may be lapses in communicating with patients about their hospital course or plans of action. These miscommunications may be enhanced during the current COVID-19 pandemic as there is minimized in-person interaction with patients in order to conserve personal protective equipment and decrease the risk of disease transmission. This study utilizes a virtual white board to deliver updates to patients about the status of their emergency department stay.

Eligibility overview

Sex: ALL

Age: 18 Years to —

Healthy volunteers: No

Study type: INTERVENTIONAL

Eligibility criteria

Inclusion Criteria:

* Patients in emergency department at Brigham and Women's Hospital
* Triaged to designated emergency department pods outfitted with virtual white board
* Expected emergency department stay of at least four hours
* Able to speak and read english
* Not primary psychiatric complaint

Exclusion Criteria:

* Medically ill or otherwise deemed unable to participate by the study PI and/or treating clinical team.
* Patients admitted to an inpatient bed but boarding in the emergency department over 10 hours.
* Previously participated in the study.
* Has COVID-19 risk flag or confirmed COVID-19 in electronic health record

Locations (1)

Boston, Massachusetts, United States